Standarder og ISO 9001 som ledelsesværktøj Dan Østergård Head of Global QHSE VIKING LIFE-SAVING EQUPMENT A/S

Agenda VIKINGs verden VIKINGs management system ISO9001 som ledelsesværktøj Spørgsmål?

The VIKING mission

VIKINGs verden Manufacturing sites Service stations all holding ISO 9001 Bergen ISO 9001 MED module D Part 145 Esbjerg ISO 9001 OHSAS 18001 MED module D US Coast Guard Part 21 & 145 Plovdiv ISO 9001 MED module D US Coast Guard Laem Chabang ISO 9001 ISO 14001 OHSAS 18001 MED module D US Coast Guard

Overview QHSE initiatives Vision Values Global QHSE Initiatives 1. Best in Class When it comes to safety - think VIKING Responsible Committed Globally oriented 2. Process Management 3. Check & Act 4. Global QHSE Network

VIKINGs Management System

Vision in QHSE perspective… When it comes to safety – think VIKING We are committed to the protection of our employees, customers and community by adhering to regulatory standards and applying the industry’s best practices in Quality, Health, Safety & Environmental protection.

Process Management A natural part of daily operations Continuous Plan Act Do Check A natural part of daily operations Continuous improvements Management system

Aligning the value chain to raise efficiency Process Management Aligning the value chain to raise efficiency

Aligning the value chain to raise efficiency Process Management Aligning the value chain to raise efficiency

Process Management Strategy CSR Mgmt eval. Audit HSE Management processes Strategy CSR Mgmt eval. Customer oriented processes R&D and release to sales Global sourcing & manufacturing Sales and solution planning Global logistics Installation and training After sales services Supporting processes Audit HSE

Agenda VIKINGs verden VIKINGs management system ISO9001 som ledelsesværktøj Spørgsmål?

ISO 9001 som ledelsesværktøj IMO SOLAS international ratified standard MED-D & US Coast Guard

ISO 9001 som ledelsesværktøj Afsæt i globalt kendte standarder ISO 9001 ISO 14001 OHSAS 18001 Fordel at alle får den samme overordnede struktur…

ISO9001 som ledelsesværktøj Afsæt i globalt kendte standarder gør det nemmere at kommunikere med: Kunder Leverandører Myndigheder Certificerende organer Internt på tværs af kulturer…

ISO9001 som ledelsesværktøj Forventninger til den nye ISO 9001 Mere fokus på serviceydelser Fokus på processer og ejerskab Mere fokus på Risk and Opportunities management Organisatorisk viden

ISO9001 som ledelsesværktøj Spørgsmål?

EXTRA SLIDES

Governance structure, management system Scope sign-off (VMT) | Implementation sign-off (VMT) | Methodology to ensure process compliance: Scope Initial design Blue print Develop & Test TIP HUC, AOE, HHM, JPK, GL x Governing Quality steering group ( working group) Business Process core team Coordination Execution Process working group (WG leader + ‘SME’)