•Presentation subtitle: 20pt Arial Regular, green R223 | G255 | B102 Recommended maximum length: 2 lines •Confidentiality/date line: 13pt Arial Regular, white Maximum length: 1 line •Information separated by vertical strokes, with two spaces on either side •Disclaimer information may also be appear in this area. Place flush left, aligned at bottom, 8-10pt Arial Regular, white •IBM logo must not be moved, added to, or altered in any way. Indications in green = Live content Indications in white = Edit in master Indications in blue = Locked elements Indications in black = Optional elements •Presentation title: 28pt Arial Regular, white Recommended maximum length: 2 lines •Group name: 17pt Arial Regular, white Maximum length: 1 line •Copyright: 10pt Arial Regular, white Nordic Real Estate & Site Operations Nordisk Ejendomschef Ingeniør, HD, Johnny Jacobsen For client presentations, client’s logo may go in this area 1 Nyborg Strand den 28. januar 2005 Nyborg Strand den 28. januar 2005 Title slide FM organisationens involvering i strategiske beslutninger

FM organisationens strategiske rolle •IBM logo must not be moved, added to, or altered in any way. •Background should not be modified, except for quotes, which use gray background. •Title/subtitle/confidentiality line: 10pt Arial Regular, white Maximum length: 1 line Information separated by vertical strokes, with two spaces on either side •Slide heading: 28pt Arial Regular, light blue R204 | G204 | B255 Maximum length: 2 lines •Slide body: 18pt Arial Regular, white Square bullet color: green R223 | G255 | B102 Recommended maximum text length: 5 principal points •Group name: 14pt Arial Regular, white Maximum length: 1 line •Copyright: 10pt Arial Regular, white Nordic Real & Site Operations © 2005 IBM Corporation Optional slide number: 10pt Arial Bold, white Indications in green = Live content Indications in white = Edit in master Indications in blue = Locked elements Indications in black = Optional elements 2 Lokationstrategi..nemt nok !!

FM organisationens strategiske rolle •IBM logo must not be moved, added to, or altered in any way. •Background should not be modified, except for quotes, which use gray background. •Title/subtitle/confidentiality line: 10pt Arial Regular, white Maximum length: 1 line Information separated by vertical strokes, with two spaces on either side •Slide heading: 28pt Arial Regular, light blue R204 | G204 | B255 Maximum length: 2 lines •Slide body: 18pt Arial Regular, white Square bullet color: green R223 | G255 | B102 Recommended maximum text length: 5 principal points •Group name: 14pt Arial Regular, white Maximum length: 1 line •Copyright: 10pt Arial Regular, white Nordic Real & Site Operations © 2005 IBM Corporation Optional slide number: 10pt Arial Bold, white Indications in green = Live content Indications in white = Edit in master Indications in blue = Locked elements Indications in black = Optional elements 3 IBM Nordic IBM Nordic har godt ansatte i 7 lande. > 55 lokationer m2 kontorer, computercentre mv. Førende IT firma - salg og service - IT i bred forstand. Strategisk outsourcing hvor IBM overtager af edb-drift for andre firmaer - On Demand. Opkøb, salg og konstant tilpasning til markedet. Text slide of legal or disclaimer information

FM organisationens strategiske rolle •IBM logo must not be moved, added to, or altered in any way. •Background should not be modified, except for quotes, which use gray background. •Title/subtitle/confidentiality line: 10pt Arial Regular, white Maximum length: 1 line Information separated by vertical strokes, with two spaces on either side •Slide heading: 28pt Arial Regular, light blue R204 | G204 | B255 Maximum length: 2 lines •Slide body: 18pt Arial Regular, white Square bullet color: green R223 | G255 | B102 Recommended maximum text length: 5 principal points •Group name: 14pt Arial Regular, white Maximum length: 1 line •Copyright: 10pt Arial Regular, white Nordic Real & Site Operations © 2005 IBM Corporation Optional slide number: 10pt Arial Bold, white Indications in green = Live content Indications in white = Edit in master Indications in blue = Locked elements Indications in black = Optional elements 4 Nordic Real Estate & Site Operation (RESO) Er IBM’s Facility management organisation. Medspiller i opkøb og SO ydelser – for at sikre at vi kender pris, omfang og kvalitet af ejendomsporteføjlen – inden disse aftaler indgås. Sikrer at IBM har de bygninger og det support-udstyr, som forretningen til enhver tid kræver. Lokations strategi. Drift uden forstyrrelser – inden for stramme budgetter med kvartalsmæssige mål. Drift strategi. Kontinuerlig minimering af arealforbrug og driftsudgifter. Outsourcet bygningsdrift og lejekontraktsadministration til Johnson Controls hhv. CB Richard Ellis.

FM organisationens strategiske rolle •IBM logo must not be moved, added to, or altered in any way. •Background should not be modified, except for quotes, which use gray background. •Title/subtitle/confidentiality line: 10pt Arial Regular, white Maximum length: 1 line Information separated by vertical strokes, with two spaces on either side •Slide heading: 28pt Arial Regular, light blue R204 | G204 | B255 Maximum length: 2 lines •Slide body: 18pt Arial Regular, white Square bullet color: green R223 | G255 | B102 Recommended maximum text length: 5 principal points •Group name: 14pt Arial Regular, white Maximum length: 1 line •Copyright: 10pt Arial Regular, white Nordic Real & Site Operations © 2005 IBM Corporation Optional slide number: 10pt Arial Bold, white Indications in green = Live content Indications in white = Edit in master Indications in blue = Locked elements Indications in black = Optional elements 5 RESO’s resultater. Nordisk budget ansvar pt. : Drift > 600 M DKK. Projekter > 200 M DKK. Arealforbrug reduceret med mere end 30 % over seneste 4 år. Konstant konsolidering. ”No nonsense”-drift af bygninger og supportudstyr – inden for stramme kvartalsbudgetter. Løbende driftsbesparelser – bidrager til fastholdelse af IBM’s konkurrenceevne. Support til mange store aftaler, opkøb og salg : PWCC, Nordea, Mærsk Data/DM Data.

FM organisationens strategiske rolle •IBM logo must not be moved, added to, or altered in any way. •Background should not be modified, except for quotes, which use gray background. •Title/subtitle/confidentiality line: 10pt Arial Regular, white Maximum length: 1 line Information separated by vertical strokes, with two spaces on either side •Slide heading: 28pt Arial Regular, light blue R204 | G204 | B255 Maximum length: 2 lines •Slide body: 18pt Arial Regular, white Square bullet color: green R223 | G255 | B102 Recommended maximum text length: 5 principal points •Group name: 14pt Arial Regular, white Maximum length: 1 line •Copyright: 10pt Arial Regular, white Nordic Real & Site Operations © 2005 IBM Corporation Optional slide number: 10pt Arial Bold, white Indications in green = Live content Indications in white = Edit in master Indications in blue = Locked elements Indications in black = Optional elements 6 Mærsk Data / DM Data Opkøbt af IBM i for at skabe vækst & nyt stort globalt forretningsområde inden for transport og logistik. Mere end 3200 ansatte i DK. Mere end m2. RESO deltog i tilbudsfasen. RESO deltager pt. i planlægning af implementering – ansvar på lokations- og driftstrategi. RESO implementerer lokaktionsstrategi – organisation og operation i løbet af Løbende justeringer ; nye aftaler – er allerede på vej ind.

FM organisationens strategiske rolle •IBM logo must not be moved, added to, or altered in any way. •Background should not be modified, except for quotes, which use gray background. •Title/subtitle/confidentiality line: 10pt Arial Regular, white Maximum length: 1 line Information separated by vertical strokes, with two spaces on either side •Slide heading: 28pt Arial Regular, light blue R204 | G204 | B255 Maximum length: 2 lines •Slide body: 18pt Arial Regular, white Square bullet color: green R223 | G255 | B102 Recommended maximum text length: 5 principal points •Group name: 14pt Arial Regular, white Maximum length: 1 line •Copyright: 10pt Arial Regular, white Nordic Real & Site Operations © 2005 IBM Corporation Optional slide number: 10pt Arial Bold, white Indications in green = Live content Indications in white = Edit in master Indications in blue = Locked elements Indications in black = Optional elements 7 Hvad har vi lært ? FM skal involveres i tide. ( Respekt ?! ) Tilbudsfasen er krævende – tidspresset enormt. Søg en fleksibel portefølje - On Demand. Omstillingsvillighed og -evne er meget vigtig. Åbenhed og tillid ligeså. Omstillingsvillighed og -evne er meget vigtig. Åbenhed og tillid ligeså. Overtagelse af medarbejdere og drift planlægges nøje – men gennemføres hurtigt. Nye ændringer spiller ind før vi tror - vi er konstant på rejse. Business as usual er nu forandring – ikke steady state.

FM organisationens strategiske rolle •IBM logo must not be moved, added to, or altered in any way. •Background should not be modified, except for quotes, which use gray background. •Title/subtitle/confidentiality line: 10pt Arial Regular, white Maximum length: 1 line Information separated by vertical strokes, with two spaces on either side •Slide heading: 28pt Arial Regular, light blue R204 | G204 | B255 Maximum length: 2 lines •Slide body: 18pt Arial Regular, white Square bullet color: green R223 | G255 | B102 Recommended maximum text length: 5 principal points •Group name: 14pt Arial Regular, white Maximum length: 1 line •Copyright: 10pt Arial Regular, white Nordic Real & Site Operations © 2005 IBM Corporation Optional slide number: 10pt Arial Bold, white Indications in green = Live content Indications in white = Edit in master Indications in blue = Locked elements Indications in black = Optional elements 8 Kontakt - Dialog ? Nordisk Ejendomschef, IBM Johnny Jacobsen Telefon :