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En dag i en Datavejleders liv Geninstaller PC’en i fysiklokalet – igen, igen Geninstaller PC’en i fysiklokalet – igen, igen Printeren virker ikke på anden.

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Præsentationer af emnet: "En dag i en Datavejleders liv Geninstaller PC’en i fysiklokalet – igen, igen Geninstaller PC’en i fysiklokalet – igen, igen Printeren virker ikke på anden."— Præsentationens transcript:

1 En dag i en Datavejleders liv Geninstaller PC’en i fysiklokalet – igen, igen Geninstaller PC’en i fysiklokalet – igen, igen Printeren virker ikke på anden sal Printeren virker ikke på anden sal Jensen kan ikke huske sit password Jensen kan ikke huske sit password Husk at skifte båndet i tape stationen Husk at skifte båndet i tape stationen Hansen kan ikke finde ud af lave en tabel i Word Hansen kan ikke finde ud af lave en tabel i Word Lav en nyt image, der indeholder CD-Ord Lav en nyt image, der indeholder CD-Ord

2 Hvad burde IT vejlederen lave Fokus på pædagogisk IT Fokus på pædagogisk IT  Udnyttelse af videndelingssystemer  IT-støtte af de svage læsere  Coach for lærere og elever

3 Skoler er anderledes IT miljøer mange brugere med stor årlig “brugeromsætning” begrænsede økonomiske og menneskelige ressourcer Stor spredning i brugernes alder, interesser, kvalifikationer og baggrund Sikkerhed og adgangskontrol er store og kritiske udfordringer Eksisterende skole intranet er ofte af begrænset kvalitet… Blanding af alle mulige pc’er (gamle) og operativsystemer Information er gemt ineffektivt Resultat   Meget besværlig computer administration og support

4 Kompetencer er umulige at vedligeholde - Datavejlederen skal vide alt om Windows XP Office Windows Server Terminal Server TCP/IPInternettetTabulex KMD Easy SkoleIntraSkoleKomNetværk Active Directory Active Directory Printere Printere AV udstyr AV udstyr MKV’s Skole Aftale MKV’s Skole Aftale Licenser Licenser Kopieringsmaskiner Kopieringsmaskiner Installation af software Installation af software Sikkerhed Sikkerhed Patch opdateringer Patch opdateringer Og alt de der bare ikke virker

5 I landet havde de en minister Lav os lave en strukturreform..og det koster ikke noget

6 Strukturreformen - trussel eller mulighed En gennemsnitskommune får langt flere grundskoler En gennemsnitskommune får langt flere grundskoler Mængden af IT-ressourcer stiger samlet Mængden af IT-ressourcer stiger samlet  Det bliver muligt at specialisering /restrukturering

7 Hvordan kan arbejdet organiseres Fundamentel infrastruktur Fundamentel infrastruktur  AD  Udrulning af OS og programmer Decentral støtte til brugere Decentral støtte til brugere  Printeren

8 PileskolenLilleskolenBakkeskolen Skoleforvaltningen Pileskolen IT ansvar ”alt” Descentralt ansvar BrugersupportBrugersupport BrugeradminBrugeradmin Centralt ansvar Server og netværkServer og netværk Desktop deploymentDesktop deployment BrugeradministrationBrugeradministration Ekstern Support

9 Learning Network Manager - Overblikket Torben Andersen Microsoft …Opsætning af et skolenetværk med nogle få tastetryks!

10 Content Microsoft teknologi kan “ca. alt” på flere måder Microsoft teknologi kan “ca. alt” på flere måder Schools networks and desktops Schools networks and desktops  issues and pain points LNM LNM  Definition  Design objectives  Components  Deployment Options Next Steps: QuickStart Next Steps: QuickStart

11 Hvad er Learning Network Manager? Implementering af en skoles netværk ”Out of the Box” Implementering af en skoles netværk ”Out of the Box” Gratis overbygning på Windows Server 2003 og Windows XP Gratis overbygning på Windows Server 2003 og Windows XP

12 Skolenetværk Hvad stjæler tiden? Hvad stjæler tiden?  Installation af Windows XP på klienter  Udrulning af programpakker  Sikkerhedsopdateringer  Administration af brugere  Administration af delte mapper  Det der bare ikke virker!!

13 School networks and desktops Issues and point points Skoler er anderledes IT-miljøer end virksomheder   mange brugere med stor årlig “brugeromsætning”   begrænsede økonomiske og menneskelige ressourcer   Stor spredning i brugernes alder, interesser, kvalifikationer og baggrund   Sikkerhed og adgangskontrol er store og kritiske udfordringer   Eksisterende skole intranet er ofte af begrænset kvalitet…   Blanding af alle mulige pc’er (gamle) og operativsystemer   Information er gemt ineffektivt Resultat   Meget besværlig computer administration og support

14 Schools and education authority… Hvem har hvilke applikationer installeret Konsistent installation af samme programmer Forlænge levetiden af i ældre maskiner School networks and desktops Issues and point points

15 Vi foreslår... En “out of the box” løsning – et lag oven på Windows Server 2003 Enkel instalation, administration af et skolenetværkschool network infrastructure Enkel instalation, administration af et skolenetværkschool network infrastructure Overkomme tekniske barrierer Overkomme tekniske barrierer Give lærere og elever mulighed på at fokusere på det vigtigste: Uddannelsen! Give lærere og elever mulighed på at fokusere på det vigtigste: Uddannelsen!Løsningen Fuldautomatiseret opsætning af Windows 2003 specielt designet til skoler schools Fuldautomatiseret opsætning af Windows 2003 specielt designet til skoler schools easy to create and manage user/computer groups/new PCs/internet easy to create and manage user/computer groups/new PCs/internet secure, stable, privacy of information guaranteed secure, stable, privacy of information guaranteed support & stimulate teaching processes: communication/team work/interest/activity/... support & stimulate teaching processes: communication/team work/interest/activity/... simple, transparent, quick... simple, transparent, quick... easy to maintain, install software, upgrades, patches easy to maintain, install software, upgrades, patches low-cost & prolonged system life and recycle old machines via Terminal services low-cost & prolonged system life and recycle old machines via Terminal services multi platform support multi platform support

16 LNM Installation Goals Decrease the cost of managing the school network throughout its lifecycle Decrease the cost of managing the school network throughout its lifecycle Increase security, and reduce the number of IT staff associated with desktop deployment Increase security, and reduce the number of IT staff associated with desktop deployment Enable a dependable, automated, repeatable deployment process that that will increase productivity, user satisfaction Enable a dependable, automated, repeatable deployment process that that will increase productivity, user satisfaction Accelerate and simplify desktop services applications deployment Accelerate and simplify desktop services applications deployment Help lower IT TCO Help lower IT TCO  Centralized management of deployment  No travel time to remote locations  Limited technician intervention  Deploy to multiple systems at same time

17 Learning Network Manager Benefits For the Ministries or education authorities A new ‘standard’ to reduce support/training and to have a controllable infrastructure in place. For the Ministries or education authorities A new ‘standard’ to reduce support/training and to have a controllable infrastructure in place. For the IT-coordinators Very little knowledge to implement and consequently training for IT-coordinators is minimized. They can now focus on learning technologies For the IT-coordinators Very little knowledge to implement and consequently training for IT-coordinators is minimized. They can now focus on learning technologies For the schools Don’t lose money/time to setup a system, Internet use for classes or desktop management is fully optimized and controllable and it is easy to upgrade low-priced recycled computers For the schools Don’t lose money/time to setup a system, Internet use for classes or desktop management is fully optimized and controllable and it is easy to upgrade low-priced recycled computers For the teacher Provide a controlled environment for using computers in the classroom. For the teacher Provide a controlled environment for using computers in the classroom. For the students Gives access to a flexible learning environment in which all pedagogical resources can be easily deployed. For the students Gives access to a flexible learning environment in which all pedagogical resources can be easily deployed.

18 LNM Design objectives Simple, yet feature rich Simple, yet feature rich Wizard driven Wizard driven Requires little user intervention to setup server and workstations Requires little user intervention to setup server and workstations Supports multiple OS’s on the desktop Supports multiple OS’s on the desktop Support thin-client (leverage less powerful machines) Support thin-client (leverage less powerful machines) Support diskless workstations (LNM Bootable CD) Support diskless workstations (LNM Bootable CD) Provisioning features – password reset, security groups, bulk- load student, classes, and teacher information Provisioning features – password reset, security groups, bulk- load student, classes, and teacher information Advanced Mode for the more sophisticated environments Advanced Mode for the more sophisticated environments Globalized code base ready for localization Globalized code base ready for localization Customizable, extensible, componentized Customizable, extensible, componentized Partner lead Support Model Partner lead Support Model …setup school network in a few key stroke!

19 The Framework Flexible framework – Flexible framework –  Modular to meet the school’s rules and control process  Multiple desktop configurations can be added  Monitoring of systems are configurable One repository of deployment configuration, hardware data, user data, and desktop applications One repository of deployment configuration, hardware data, user data, and desktop applications Automated software distribution Automated software distribution Provides a consistent way to do deployment tasks – improved predictability Provides a consistent way to do deployment tasks – improved predictability User experience based on their “role” User experience based on their “role”

20 Deployment Method Comparison Feature Manual Imaging and Scripts LNM No Human Intervention 100% Secure Centralized Deployment Guaranteed Standardized Configuration Automated Process Auditing Automated Process Monitoring Automated Patch Management capable  Full Software, and Hardware Inventory  Remote Location Deployment  No Development Needed, customization is possible 

21 LNM Infrastructure Setup how it works… Infrastructure setup Infrastructure setup Management tools Management tools

22 install is performed once workstation is connected to the network Based on its Profile Windows XPOffice XP ProPublisherVisio... Academic network setup: workstation automated workstation setup over the network server automated workstation setup: installation of desktop software software can be used independent of network workstation

23 Network setup: complete network server & workstations connected into a LAN server workstations installed on connecting central learning resources satellite link to download learning content or internet connection internetlocal ISP user creation automated by the Student and Class setup tool

24 LNM Network

25

26

27 LNM Management Værkøjer

28 Disk Quota Management

29 Workstation Profiles Manager

30 LNM Deployment Options Standalone topology  A server and connected workstation machines on their own closed network, and hence in a single domain  Single institutions or lab Connected topology  A server and connected workstation machines on a single domain that is connected with a centralized active directory structure  Institutions connected with a district or national education authority

31 Physical Design - Single School/Institution

32 Physical Design - Multiple Schools/Institutions

33 Centralized Active Directory Architecture

34 Products & OS Operating Systems Server: Windows 2003 with all updates Server: Windows 2003 with all updates Desktop: Windows XP, plus a second OS Desktop: Windows XP, plus a second OS Products and applications Added through LNM Applications Library Manager Added through LNM Applications Library Manager Standard Microsoft products Standard Microsoft products Third party product with MSI file Third party product with MSI file “Learning Suites” when ready “Learning Suites” when ready

35 LNM Package Package includes Package includes  Bootable DVD with LNM Components  LNM Installation Guide  LNM Deployment Planning Guide  Prescriptive Architectural Guide  Virtual PC (for training and experimentation purposes)  Windows XP Bootable CD  Support for diskless workstations

36 Next steps… QuickStart QuickStart  Architectural Design Session  Proof of Concept

37 Discussion points…   Do you feel the current environment is providing the desired level of desktop service?   If not what's the shortfall?   If yes, what are the services and how are they managed?   How many desktop applications are used at schools?   What percentage is common? What’s working well for you in terms of managing your school environment?   What's not working so well?   How often do you upgrade desktops?   What do you do with old ones?   What processes/methodologies do you use to manage the upgrade process?   How do you manage security on the network and desktops?   What is the cost of managing desktops and laptops?

38 How does it fit into FY06 strategy? Contributes to improving CPE by helping schools make Productive Use of their technology investment Contributes to improving CPE by helping schools make Productive Use of their technology investment Accelerate Product Adoption Accelerate Product Adoption Server Product Pull through Server Product Pull through Improve Security and Management Improve Security and Management Compete/CSI tool Compete/CSI tool


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